SG Builder Pty Ltd (“we,” “us,” “our”, “SG Builder”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, visit our website, or communicate with us in any way.

Collection of Personal Information

We collect personal information that is necessary for us to provide you with our services. This may include:

  • Contact Information: Name, address, phone number, and email address.
  • Project Details: Information about your home renovation or extension requirements, including project specifications and budget.
  • Payment Information: Credit card details or bank account information required for processing payments.
  • Website Interaction: Data collected through cookies, such as your IP address, browser type, and pages visited on our website.

We collect this information directly from you through forms, phone conversations, email communication, or when you visit our website.

Use of Personal Information

We use your personal information to:

    • Provide and manage our services, including planning and executing renovation, extension and building projects.
    • Communicate with you regarding project updates, appointments, and enquiries.
    • Process payments and issue invoices.
    • Send you marketing communications and updates about our services if you have opted to receive them.
    • Improve our website and services based on user interactions and preferences.

Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers who assist us in delivering our services, such as contractors, suppliers, and IT support.
  • Legal authorities if required by law or to protect our rights, property, or safety.
  • Any other parties to whom you authorise us to disclose your information.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

Security of Personal Information

We take the security of your personal information seriously. We use various measures to protect your data, including encryption, secure storage, and restricted access to authorised personnel only. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To request access or make changes, please contact us at [insert contact email]. We will respond to your request within a reasonable timeframe.

Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us analyse site traffic and personalise your experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect the functionality of our website.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We recommend reviewing this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

SG Builder
Phone: 0400 934 945
Email: admin@sgbuilder.au

We are committed to resolving any privacy concerns you may have in a timely and transparent manner.

By engaging with SG Builder, you acknowledge and agree to the terms of this Privacy Policy.

Last Updated: 11 November 2024